Exchange Shipping & Handling / Restocking Fee

ISSUE
DESCRIPTION & DETAILS

Fee for the processing of exchange items/restocking of returned packages in cases of mistaken address.

Please contact support@pawsomecouture.com for assistance.

Please Note: Discount codes cannot be applied to this item.

SHIPPING

USA Standard Shipping (Estimated 6 - 12 days)

USA Priority Shipping (Estimated 4 - 8 days)

Worldwide FedEx Intl Priority (Estimated 2 - 4 Business days)

Worldwide Standard Shipping (Estimated 10 - 20 Business days)

 

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Filter Reviews:
    SL
    02/12/2020
    Sharon L.
    United States United States

    Exchange

    The customer service I received was of the highest quality! They were responsive immediately. I also was it to mention the product is amazing. All of my kitties and our dog love them. I actually need to order more!!!

    Sharon Loftin verified customer review of Exchange Shipping & HandlingSharon Loftin verified customer review of Exchange Shipping & HandlingSharon Loftin verified customer review of Exchange Shipping & Handling
    AL
    02/11/2020
    April L.
    United States United States

    Fantastic Customer Satisfaction

    Pawsome is awesome at making sure you are completely satisfied They are #1 in my book!!

    KE
    02/10/2020
    Kelsey E.
    United States United States

    100%%%%

    I can’t express how much I LOVE the little paw ring. We’ve all had a fur love pass on and this little gesture is a constant reminder of the love shared. All corny-ness aside, the customer service was more then I hoped for. I needed a larger size and they were quick to help. I highly recommend the product and service!!

    A Pawsome Couture Customer
    SE
    11/03/2019
    Susan E.
    United States United States

    The new size is perfect and both cats love kneading it!

    Thank you for making the upsize possible, and so easy to do!

    AC
    10/02/2019
    Alexis C.
    United States United States

    My beloved Sweet Pea loves her bed

    This company is awesome!! I originally ordered her a pet bed that I thought for sure would be the right size for her. Sadly, it ended up being too small. I called and asked if I could exchange it. They informed me that I could not, but they were willing to allow me to keep the bed & purchase a new one that was the right size for a nominal fee. When the new bed arrived, my pup jumped right in and cuddled in for a nap, and my cat tried to fit himself into the small bed. They all like it so much, that I ordered another larger bed. I appreciate how the company helped me, and, I love that my pets are happy & comfortable!

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