Please allow 2-4 days for your order to process. Be sure to add this duration to your shipping time estimates.
Due to factors that commonly affect international shipments, such as weather delays, holidays and customs inspections, we are unable to guarantee shipping times. These are only estimates. If you require expedited shipping, please contact us for availability and pricing.
Below is a guideline for our collectibles.
|Location||Estimated Shipping Time|
|United States||5-25 business days|
|Canada, Europe, Middle East||15-35 business days|
|Australia, New Zealand||15-45 business days|
|Mexico, Central America, South America||20-60 business days|
IMPORTANT: We are not responsible if a package is undeliverable because of missing, incomplete, or incorrect destination information. We do our best to avoid errors by verifying the shipping information with every customer in the order confirmation sent immediately after purchase. Costs to reship the package will be invoiced to the customer
PawsomeCouture.com is not responsible for destination country tax and/or duty charge that may incur. Customers will be held accountable for any restrictions, duties, taxes, and any other fees collected from the destination country, prior to ordering.
PawsomeCouture.com will not be responsible for any Duties, Taxes, or Customs fees under any circumstances.
If the order arrives at your country and...
PawsomeCouture.com reserves the right to abandon the package(s) and will not be responsible for any refund.
If you are dissatisfied with your order for any reason, you can return your items for a prompt refund or exchange. Refunds for items returned within 60 days of the purchase date will be credited in the full amount (excluding shipping charges) and the same form as the original payment type. Any claims for damaged order or missing items must be received within 2 business days of receipt of package.
In case the following conditions are not met Pawsome Couture reserves the right to charge 15% restocking fee or refuse the return:
Before returning package you need to contact Pawsome Couture to receive Return Authorization Number (number to be placed on returning package). You can contact our desk at firstname.lastname@example.org. If you have an exchange for the same dollar amount as the original purchase, no additional shipping or handling charges will be incurred.
Please mail your package in a prepaid, insured, traceable method to the details provided by support.
Due to hygiene, no items intended for use with pets, bedding, swim wear, or pet clothing will be accepted for returns.
Please contact support for more information